+8490.452.7422 phuquocjapan@gmail.com

Cancellation Policy

Cancellation due to customer's own convenience, the following cancellation policy will be applied.

usually

3 days before: No cancellation fee will be charged
2 days before: 50% of the payment amount
On the day and the day before: Full payment amount

Busy season

1 month before: No cancellation fee will be charged
15 days – 30 days before: 50% of the payment amount
14 days ago – On the day: Full payment amount